1. Introduction

Miller Family Dental (“Practice,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website at https://www.millerfamilydentist.com and interact with our online services.

This policy covers website data collection only. For information about how we handle protected health information (PHI) and patient medical records in compliance with HIPAA, please visit our Patient Forms page to download our complete HIPAA Notice of Privacy Practices and related compliance documents.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our website.

2. Information We Collect

Information You Provide to Us

When you use our website, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Appointment Requests: Preferred date/time, reason for visit, new or existing patient status
  • Form Submissions: Information submitted through contact forms, appointment booking forms, or newsletter signups
  • Communications: Content of messages you send to us via email, contact forms, or online chat
  • Employment Applications: Resume, cover letter, and other information if you apply for a job

Note: Medical and health information collected during patient appointments is governed separately under HIPAA regulations. For details on how we handle protected health information, please review our HIPAA Notice of Privacy Practices available on our Patient Forms page.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including:

  • IP address and browser type
  • Pages visited and time spent on those pages
  • Referring URLs and exit pages
  • Device identifiers and operating system information
  • Cookies and similar tracking technologies

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

3. How We Use Your Information

We use the information we collect through our website for the following purposes:

  • Responding to Inquiries: Answer questions and respond to your contact form submissions
  • Appointment Scheduling: Process and confirm appointment requests
  • Communications: Send appointment reminders, practice updates, and newsletters (with your consent)
  • Service Improvement: Analyze website usage to enhance user experience and functionality
  • Marketing: Send promotional materials about our services (you can opt out at any time)
  • Legal Compliance: Comply with applicable laws and regulations
  • Security: Detect, prevent, and address technical issues, fraud, or security threats

We will not use your website information for purposes other than those listed without your prior consent.

4. Patient Health Information & HIPAA Compliance

This website privacy policy does not cover protected health information (PHI) collected during dental treatment.

As a healthcare provider, Miller Family Dental is required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain separate, comprehensive policies regarding the collection, use, and disclosure of your medical and dental health information.

📋 For Complete HIPAA & Patient Privacy Information:

Please visit our Patient Forms page to download:

  • HIPAA Authorization Form - How we use and disclose your health information
  • Notice of Privacy Practices - Your rights under HIPAA
  • Privacy Policy (Patient Records) - Detailed patient information practices
  • ADA HIPAA Compliance - Our regulatory compliance information

All dental and medical information you share with our clinical team is protected under federal and state privacy laws. We take the confidentiality of patient health information extremely seriously and maintain strict security protocols.

If you have questions about patient privacy or HIPAA compliance, please contact our Privacy Officer at (303) 698-0476 or millerfamilydentalco@gmail.com.

5. How We Share Your Information

We do not sell, trade, or rent your personal information collected through our website to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors who help operate our website, process payments, or send communications on our behalf (e.g., email service providers, website hosting, analytics tools)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • With Your Consent: For any other purpose with your explicit permission

All service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify.

For information about how we share health information, please see our HIPAA Notice of Privacy Practices.

6. Data Retention

We retain personal information collected through our website only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Contact/Inquiry Information: Retained for up to 3 years after last contact
  • Newsletter Subscriptions: Until you unsubscribe
  • Website Analytics Data: Typically 24-26 months
  • Employment Applications: Up to 2 years after the application date

Patient medical records retention is governed separately by HIPAA and state regulations. For details, please refer to our HIPAA Notice of Privacy Practices.

7. Your Rights and Choices

You have the following rights regarding the personal information we collect through our website:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time using the “unsubscribe” link in our emails
  • Do Not Track: Configure your browser to refuse cookies (though some website features may not function properly)
  • Object: Object to processing of your personal information for marketing purposes

To exercise any of these rights, please contact us at millerfamilydentalco@gmail.com or (303) 698-0476.

For rights related to your medical records, including access, amendment, and accounting of disclosures under HIPAA, please refer to our HIPAA Notice of Privacy Practices or contact our Privacy Officer.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS Encryption: All data transmitted through our website is encrypted
  • Secure Hosting: Our website is hosted on secure servers with regular backups
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Updates: Security patches and software updates applied promptly
  • Staff Training: Regular privacy and security training for all team members

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

For information about how we secure patient health information, including compliance with HIPAA Security Rule requirements, please see our Patient Forms page.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website without parental consent. If you are a parent or guardian and believe your child has provided personal information through our website, please contact us immediately, and we will delete such information.

For patients under 18, we request that a parent or legal guardian complete forms and provide consent on their behalf.

10. Third-Party Websites

Our website may contain links to third-party websites, including insurance portals and patient resource sites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Website Privacy Policy or our data practices, please contact us:

Miller Family Dental
695 S Colorado Blvd, Suite 220
Denver, CO 80246, USA

📞 (303) 698-0476
✉️ millerfamilydentalco@gmail.com

For questions about HIPAA compliance or patient health information, please request our Privacy Officer when calling, or visit our Patient Forms page for additional resources.

We will respond to all requests within 30 days.

Last Updated: August 16, 2026

For detailed information about how we handle protected health information and patient medical records, please visit our Patient Forms page to access our complete HIPAA Notice of Privacy Practices and compliance documents.